A day in the life of an SFR engineer
One of the reasons our oil analysis stands out is because of the service our engineers provide. Instead of just giving our customers their test results, they provide them with an intelligent approach to oil analysis by:
- Analysing their results to identify the root causes of oil contamination
- Recommending a solution
In this blog, we talk to Lee Mogano, one of our engineers who’s been working with us for eight years. Read on for details of what Lee’s work involves and the role he plays in helping our customers increase productivity and profitability by mitigating the risks associated with lube system wear and tear.
1. What’s the main purpose of your role?
To visit our customers and take oil samples from their sites, which I analyse back in our lab. I then take the results and use them to produce one of our colour-coded recommendation sheets. When it comes to standard action points, such as changing oil or using a filter, it’s always useful for our customers to receive these details as a checklist they can easily view at a glance and tick off as they go along. (See a sample report).
During some visits, I may also see an issue with a machine, such as low oil, leakage or missing filler caps. In these circumstances, I’ll provide the customer with a defect report. Lubrication issues are often at the heart of mechanical problems and spotting the signs early on can help prevent expensive breakdowns and minimise machine downtime.
2. Talk us through a typical day
I usually have an early start as many of our customers’ sites tend to be quite a distance away. When I arrive, I speak to the site manager or his/her deputy and, if I need one, collect my permit to work.
I’ll then work my way around the site, collecting oil samples and checking for any defects that need reporting. Once I have the samples back in the lab, I’ll start the analysis and produce our recommendations sheet.
3. What’s the most challenging aspect about your role?
The biggest challenge I face is contamination. When I take an oil sample I need the oil to be just as it comes out of the gearbox or tank. However, because of the nature of their business, some of the sites I visit naturally have substances in the atmosphere, such as cement, that could contaminate the oil.
Although these contaminants exist at safe working limits, the tiniest number of particles can skew an oil analysis result when we need the particle counts to be as accurate as possible. (For more information about oil cleanliness, read our blog, ‘How clean does your oil need to be?’)
4. How do you help your customers overcome their challenges?
Downtime, lost productivity and late night maintenance call-outs are the main challenges our customers face when you’re talking about problems caused by abnormal lubricant and machine conditions.
This is where I come in. I help our customers overcome these challenges by identifying any threats before they become problems. For instance, I’ll make recommendations regarding their oil, filtration, breathers and oil additives. I also get to see things such as cracked hydraulic hoses, leaks and blockages that I highlight to our customers before they become a major issue.
Oil analysis makes preventative maintenance easy for our customers, which enables them to dramatically reduce machine downtime, prevent production delays and avoid expensive repairs.
Want to find out more about the benefits of fast, intelligent and independent oil analysis? Read our blog, ‘7 steps to boost productivity and profitability.’